In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 19:00 MDT
Sep 21, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, September 21, 2021 and 4:00 AM MT on Wednesday, September 22, 2021. BAS files may be delayed due to this scheduled maintenance.
About This Site
Welcome to the TSYS Merchant Status Page, our home for providing client-facing system status, incident updates, and scheduled maintenance. If you’re curious about what’s going on with an incident, please subscribe or check this page.
For system status and maintenance on Vital Point-of-Sale, Cayan, and ProPay systems, please see the below links
https://status.vitalpos.com/
https://status.cayan.com/
http://status.propay.com/
Our goal is to provide users with consistent information to let you know how we’re doing. To provide feedback on this service, please complete the following survey.
https://www.surveymonkey.com/r/TSYSStatus
Central Station
Operational
ELAPP
Operational
Boarding
Operational
Email Notification
Operational
ELAPP API
Operational
File Transfer Mailbox
Operational
MerchantFlo
Operational
SFTP Mailbox SGS.TSYSACQUIRING.NET
Operational
Transaction Central
Operational
Hosted
Operational
Virtual Terminal
Operational
Recurring Billing
Operational
Batch Upload
Operational
Web Services
Operational
ACH Processing
Operational
ePay
Operational
Batch Upload
Operational
Virtual Terminal
Operational
Web Services
Operational
ACH Processing
Operational
Transaction Express (TXP)
Operational
Hosted
Operational
Virtual Terminal
Operational
Batch Upload
Operational
Recurring Billing
Operational
Tokenization / Manual Billing
Operational
ProcessNow / Mobile Payment Acceptance
Operational
ACH Processing
Operational
Web Services
Operational
Integrated Widget
Operational
TransIT
Operational
Merchant Center
Operational
Hosted
Operational
WebPASS / Virtual Terminal
Operational
CounterPASS/POS
Operational
MultiPASS / API Integration
Operational
Mobile Payment Acceptance
Operational
Settlement
Operational
Auto-Boarding
Operational
Transaction Summary
Operational
TransLink
Operational
TSYS InfoCenter
Operational
TSYS Merchant Authorization Platform/Core
Under Maintenance
Batch Authorization System (BAS)
Under Maintenance
Saratoga
Operational
Sierra
Operational
Summit
Operational
Vital POS
Operational
Platform Overall
Operational
Server & Platform Connectivity (API)
Operational
Back Office (Portal)
Operational
Payment Processing (TSYS TransIT)
Operational
Synergy (External Services)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
File Transfer Scheduled Weekly Maintenace
Sep 25, 07:00-13:00 MDT
We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, September 25, 2021. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Sep 10, 09:13 MDT
Posted on Sep 10, 09:13 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Sep 26, 22:00 - Sep 27, 06:00 MDT
We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Sunday, September 26, 2021 and 6:00 AM MT on Monday, September 27, 2021. The platform may experience disconnects while the maintenance is being performed.
Posted on Sep 10, 09:24 MDT
Posted on Sep 10, 09:24 MDT