TXP Data Center Move
Scheduled Maintenance Report for Global Payments
Completed
The scheduled maintenance has been completed.
Posted Jan 24, 2021 - 06:00 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 24, 2021 - 03:01 MST
Scheduled
TSYS is moving the Primary Center from Suwanee to ViaWest on Sunday, January 24th from 3:00 a.m. to 6:00 a.m. MT.

TSYS will move the traffic back to Suwanee on Sunday, January 24th at 6:00 p.m. MT

When traffic is redirected during these events there will be a risk of client impacts. Merchants that connect to the platform via IP addresses instead of URLs will need to keep all IP addresses on their systems for inbound and outbound communications or monitoring.

There will be intermittent processing issues during these events. Some in-flight authorizations will time-out during these events.

If you are experiencing an issue or needs assistance, please send the merchant’s DBA and MID to:
Customer Support (CustomerSupport@TransFirst.com or 800-654-9256)
Posted Jan 14, 2021 - 10:33 MST
This scheduled maintenance affected: Transaction Express (TXP) (Hosted, Virtual Terminal, Batch Upload, Recurring Billing, Tokenization / Manual Billing, ProcessNow / Mobile Payment Acceptance, ACH Processing, Web Services, Integrated Widget).