CHG00045892 - GPC Courtesy advisory - April 7th, 2026 - Portico Application Certificate Update

Scheduled Maintenance Report for Global Payments

Completed

The scheduled maintenance has been completed.

Posted Apr 08, 2026 - 04:00 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 07, 2026 - 04:00 MDT

Scheduled

Please see below maintenance advisory regarding Portico Application Certificate Update scheduled for April 7th, 2026.

Scheduled Maintenance : Portico Application Certificate Update
Effective April 7, 2026

Please be advised Global Payments will be performing certificate maintenance on Portico Robinhood data center, on Tuesday, April 7th, 2026. This maintenance is scheduled to begin at 06:00 a.m. ET and end on Wednesday, April 8th, 2026 at 06:00 a.m. ET on the following day.

During this maintenance, the expiring Entrust G1 root certificate will be updated to a DigiCert(G2) certificate. The Entrust original G1 root certificate will expire April 12. Integrators who are not capable of supporting the new Digicert G2 certificate may not be able to connect after the change.

This means, those non-compliant integrators, it is possible that merchants may experience service interruption for any in-flight merchant traffic during the deployment for the below URLs.
api.heartlandportico.com
api2.heartlandportico.com
api2-c.heartlandportico.com
posgateway.secureexchange.net

As always, please do not hesitate to contact your Global Payments Relationship Manager with any questions regarding this announcement.

Posted Apr 02, 2026 - 13:56 MDT

This scheduled maintenance affected: Global Payments - Canada (Portico Canada GCP).