File Transfer Scheduled Weekly Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 2025 - 07:00 MDT
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, September 13, 2025. Merchant BAS response files may be delayed due to this scheduled maintenance.
Sep 13, 2025 07:00-13:00 MDT

About This Site

Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.

For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/

Uptime over the past 90 days. View historical uptime.
Central Station Operational
90 days ago
100.0 % uptime
Today
ELAPP Operational
90 days ago
100.0 % uptime
Today
Boarding Operational
90 days ago
100.0 % uptime
Today
Email Notification Operational
90 days ago
100.0 % uptime
Today
ELAPP API Operational
90 days ago
100.0 % uptime
Today
File Transfer Mailbox Under Maintenance
90 days ago
100.0 % uptime
Today
MerchantFlo Operational
90 days ago
100.0 % uptime
Today
SFTP Mailbox SGS.TSYSACQUIRING.NET Operational
90 days ago
100.0 % uptime
Today
Transaction Central Operational
90 days ago
99.96 % uptime
Today
Hosted Operational
90 days ago
99.94 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
99.94 % uptime
Today
Batch Upload Operational
90 days ago
99.94 % uptime
Today
Web Services Operational
90 days ago
99.94 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Transaction Express (TXP) Operational
90 days ago
99.95 % uptime
Today
Hosted Operational
90 days ago
99.94 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
99.94 % uptime
Today
Recurring Billing Operational
90 days ago
99.94 % uptime
Today
Tokenization / Manual Billing Operational
90 days ago
99.94 % uptime
Today
ProcessNow / Mobile Payment Acceptance Operational
90 days ago
99.94 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
99.94 % uptime
Today
Integrated Widget Operational
90 days ago
99.94 % uptime
Today
TransIT Operational
90 days ago
100.0 % uptime
Today
Merchant Center Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
WebPASS / Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
CounterPASS/POS Operational
90 days ago
100.0 % uptime
Today
MultiPASS / API Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
Settlement / Funding Operational
90 days ago
100.0 % uptime
Today
Auto-Boarding Operational
90 days ago
100.0 % uptime
Today
Transaction Summary Operational
90 days ago
100.0 % uptime
Today
TransLink Operational
90 days ago
100.0 % uptime
Today
TSYS InfoCenter Operational
90 days ago
100.0 % uptime
Today
TSYS Merchant Authorization Platform/Core Under Maintenance
90 days ago
100.0 % uptime
Today
Batch Authorization System (BAS) Under Maintenance
90 days ago
100.0 % uptime
Today
Saratoga Operational
90 days ago
100.0 % uptime
Today
Sierra Operational
90 days ago
100.0 % uptime
Today
Summit Operational
90 days ago
100.0 % uptime
Today
Ovation POS Operational
90 days ago
100.0 % uptime
Today
Platform Overall Operational
90 days ago
100.0 % uptime
Today
Server & Platform Connectivity (API) Operational
90 days ago
100.0 % uptime
Today
Back Office (Portal) Operational
90 days ago
100.0 % uptime
Today
Global Payments - Canada Operational
90 days ago
99.99 % uptime
Today
GSAP Canada Operational
90 days ago
99.99 % uptime
Today
GNAP Canada Operational
90 days ago
99.99 % uptime
Today
GPEcom Canada Operational
90 days ago
100.0 % uptime
Today
Portico Canada ATL/RIC Operational
90 days ago
99.99 % uptime
Today
Portico Canada GCP Operational
90 days ago
99.99 % uptime
Today
Portico Canada VT Operational
90 days ago
100.0 % uptime
Today
GPAPI Canada Operational
90 days ago
100.0 % uptime
Today
Loblaws Only ? Operational
EVO Operational
Heartland Operational
NWS / PetroPay Operational
VAPS Operational
Exchange Operational
Portico Operational
Heartland ACH Operational
Heartland Bill Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Pass/TransIT Scheduled Monthly Release Sep 14, 2025 22:00 - Sep 15, 2025 06:00 MDT

We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, September 14, 2025 and 6:00 AM MT on Monday, September 15, 2025. While the release is completed, you may see interruptions while using the product.
Posted on Aug 25, 2025 - 15:09 MDT

Pass/TransIT Scheduled Weekly Maintenance Sep 15, 2025 22:00 - Sep 16, 2025 06:00 MDT

We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, September 15, 2025 and 6:00 AM MT on Tuesday, September 16, 2025. You may see interruptions while using the product during the maintenance period.
Posted on Aug 25, 2025 - 15:17 MDT

Saratoga / Sierra / Summit Scheduled Weekly Maintenance Sep 15, 2025 22:00 - Sep 16, 2025 06:00 MDT

We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, September 15, 2025 and 6:00 AM MT on Tuesday, September 16, 2025. The platform may experience disconnects while the maintenance is being performed.
Posted on Aug 25, 2025 - 15:22 MDT

Ovation Scheduled Weekly Maintenance Sep 16, 2025 02:00-04:00 MDT

We will be releasing product and system enhancements to the Ovation platform between 2:00 AM MT and 4:00 PM MT on Tuesday, September 16, 2025. While the release is completed, no user impacts are expected.
Posted on Sep 09, 2025 - 14:29 MDT

TSYS Batch Authorization System Scheduled Weekly Maintenance Sep 16, 2025 19:00 - Sep 17, 2025 06:00 MDT

We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, September 16, 2025 and 6:00 AM MT on Wednesday, September 17, 2025. BAS files may be delayed due to this scheduled maintenance.
Posted on Sep 09, 2025 - 14:33 MDT

Saratoga / Sierra / Summit Scheduled Monthly Release Sep 20, 2025 01:00-06:00 MDT

We will be releasing product and system enhancements to the Saratoga / Sierra / Summit Authorization & Capture module between 1:00 AM MT and 6:00 AM MT on Saturday, September 20, 2025. While the release is completed, Saratoga and Host Capture may experience disconnects.
Posted on Sep 09, 2025 - 14:26 MDT

TSYS Batch Authorization System Scheduled Monthly Release Sep 20, 2025 07:00-13:00 MDT

We will be performing our monthly release of product and system enhancements to the TSYS Batch Authorization System between 7:00 AM MT and 1:00 PM MT on Saturday, September 20, 2025. BAS files may be delayed due to this release.
Posted on Sep 09, 2025 - 14:24 MDT

Pass/TransIT Scheduled Monthly Release Sep 21, 2025 22:00 - Sep 22, 2025 06:00 MDT

We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, September 21, 2025 and 6:00 AM MT on Monday, September 22, 2025. While the release is completed, you may see interruptions while using the product.
Posted on Sep 09, 2025 - 14:27 MDT

Saratoga / Sierra / Summit Scheduled Weekly Maintenance Sep 22, 2025 22:00 - Sep 23, 2025 06:00 MDT

We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, September 22, 2025 and 6:00 AM MT on Tuesday, September 23, 2025. The platform may experience disconnects while the maintenance is being performed.
Posted on Sep 09, 2025 - 14:39 MDT

Pass/TransIT Scheduled Weekly Maintenance Sep 22, 2025 22:00 - Sep 23, 2025 06:00 MDT

We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, September 22, 2025 and 6:00 AM MT on Tuesday, September 23, 2025. You may see interruptions while using the product during the maintenance period.
Posted on Sep 09, 2025 - 14:37 MDT

TSYS Batch Authorization System Scheduled Weekly Maintenance Sep 23, 2025 19:00 - Sep 24, 2025 06:00 MDT

We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, September 23, 2025 and 6:00 AM MT on Wednesday, September 24, 2025. BAS files may be delayed due to this scheduled maintenance.
Posted on Sep 09, 2025 - 14:34 MDT

File Transfer Scheduled Weekly Maintenance Sep 27, 2025 07:00-13:00 MDT

We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, September 27, 2025. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Sep 09, 2025 - 14:35 MDT

Pass/TransIT Scheduled Monthly Release Sep 28, 2025 22:00 - Sep 29, 2025 06:00 MDT

We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, September 28, 2025 and 6:00 AM MT on Monday, September 29, 2025. While the release is completed, you may see interruptions while using the product.
Posted on Sep 09, 2025 - 14:28 MDT

Pass/TransIT Scheduled Weekly Maintenance Sep 29, 2025 22:00 - Sep 30, 2025 06:00 MDT

We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, September 29, 2025 and 6:00 AM MT on Tuesday, September 30, 2025. You may see interruptions while using the product during the maintenance period.
Posted on Sep 09, 2025 - 14:38 MDT

Saratoga / Sierra / Summit Scheduled Weekly Maintenance Sep 29, 2025 22:00 - Sep 30, 2025 06:00 MDT

We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, September 29, 2025 and 6:00 AM MT on Tuesday, September 30, 2025. The platform may experience disconnects while the maintenance is being performed.
Posted on Sep 09, 2025 - 14:40 MDT

Ovation Scheduled Weekly Maintenance Sep 30, 2025 02:00-04:00 MDT

We will be releasing product and system enhancements to the Ovation platform between 2:00 AM MT and 4:00 PM MT on Tuesday, September 30, 2025. While the release is completed, no user impacts are expected.
Posted on Sep 09, 2025 - 14:31 MDT
Sep 13, 2025

Unresolved incident: File Transfer Scheduled Weekly Maintenance.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
TSYS Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, September 9, 2025 and 6:00 AM MT on Wednesday, September 10, 2025. BAS files may be delayed due to this scheduled maintenance.
Aug 25, 15:28 MDT
Sep 9, 2025
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 06:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 22:01 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, September 8, 2025 and 6:00 AM MT on Tuesday, September 9, 2025. The platform may experience disconnects while the maintenance is being performed.
Aug 25, 15:20 MDT
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, September 8, 2025 and 6:00 AM MT on Tuesday, September 9, 2025. You may see interruptions while using the product during the maintenance period.
Aug 25, 15:14 MDT
Sep 8, 2025
Pass/TransIT Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Sep 8, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 22:00 MDT
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, September 7, 2025 and 6:00 AM MT on Monday, September 8, 2025. While the release is completed, you may see interruptions while using the product.
Aug 25, 15:06 MDT
Sep 7, 2025
Sep 6, 2025
File Transfer Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Sep 6, 13:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 07:00 MDT
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, September 6, 2025. Merchant BAS response files may be delayed due to this scheduled maintenance.
Aug 25, 14:51 MDT
Sep 5, 2025
Global Payments Unscheduled Network Maintenance
Completed - The scheduled maintenance has been completed.
Sep 5, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 22:00 MDT
Scheduled - Global Payments will be performing unscheduled network maintenance on the Suwanee Data Center starting Thursday, September 4, 2025, at 10:00 PM MT until Friday, September 5, 2025, at 6:00 AM MT.

During this time, there should be minimal transactional service interruptions for Sierra, Saratoga, Summit, and Transit. Users may see brief disconnects during this maintenance window.
Sep 2, 16:56 MDT
Sep 4, 2025
Sep 3, 2025
Global Payments Unscheduled Network Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 22:00 MDT
Scheduled - Global Payments will be performing unscheduled network maintenance on the Tempe Data Center starting Tuesday, September 2, 2025, at 10:00 PM MT until Wednesday, September 3, 2025, at 6:00 AM MT.

Maintenance will again take place on the Suwanee Data Center starting Thursday, September 4, 2025, at 10:00 PM MT until Friday, September 5, 2025, at 6:00 AM MT.

During this time, there should be minimal transactional service interruptions for Sierra, Saratoga, Summit, and Transit. Users may see brief disconnects during this maintenance window.
Sep 2, 16:50 MDT
Sep 2, 2025
Ovation Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Sep 2, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 02:00 MDT
Scheduled - We will be releasing product and system enhancements to the Ovation platform between 2:00 AM MT and 4:00 AM MT on Tuesday, September 2, 2025. While the release is completed, no user impacts are expected.
Aug 25, 14:45 MDT
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

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