All Systems Operational

About This Site

Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.

For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/

Uptime over the past 90 days. View historical uptime.
Central Station Operational
90 days ago
100.0 % uptime
Today
ELAPP Operational
90 days ago
100.0 % uptime
Today
Boarding Operational
90 days ago
100.0 % uptime
Today
Email Notification Operational
90 days ago
100.0 % uptime
Today
ELAPP API Operational
90 days ago
100.0 % uptime
Today
File Transfer Mailbox Operational
90 days ago
100.0 % uptime
Today
MerchantFlo Operational
90 days ago
100.0 % uptime
Today
SFTP Mailbox SGS.TSYSACQUIRING.NET Operational
90 days ago
100.0 % uptime
Today
Transaction Central Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Transaction Express (TXP) Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Tokenization / Manual Billing Operational
90 days ago
100.0 % uptime
Today
ProcessNow / Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
Integrated Widget Operational
90 days ago
100.0 % uptime
Today
TransIT Operational
90 days ago
100.0 % uptime
Today
Merchant Center Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
WebPASS / Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
CounterPASS/POS Operational
90 days ago
100.0 % uptime
Today
MultiPASS / API Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
Settlement / Funding Operational
90 days ago
100.0 % uptime
Today
Auto-Boarding Operational
90 days ago
100.0 % uptime
Today
Transaction Summary Operational
90 days ago
100.0 % uptime
Today
TransLink Operational
90 days ago
100.0 % uptime
Today
TSYS InfoCenter Operational
90 days ago
100.0 % uptime
Today
TSYS Merchant Authorization Platform/Core Operational
90 days ago
100.0 % uptime
Today
Batch Authorization System (BAS) Operational
90 days ago
100.0 % uptime
Today
Saratoga Operational
90 days ago
100.0 % uptime
Today
Sierra Operational
90 days ago
100.0 % uptime
Today
Summit Operational
90 days ago
100.0 % uptime
Today
Ovation POS Operational
90 days ago
100.0 % uptime
Today
Platform Overall Operational
90 days ago
100.0 % uptime
Today
Server & Platform Connectivity (API) Operational
90 days ago
100.0 % uptime
Today
Back Office (Portal) Operational
90 days ago
100.0 % uptime
Today
Global Payments - Canada Operational
90 days ago
99.99 % uptime
Today
GSAP Canada Operational
90 days ago
99.99 % uptime
Today
GNAP Canada Operational
90 days ago
99.99 % uptime
Today
GPEcom Canada Operational
90 days ago
100.0 % uptime
Today
Portico Canada ATL/RIC Operational
90 days ago
99.95 % uptime
Today
Portico Canada GCP Operational
90 days ago
99.99 % uptime
Today
Portico Canada VT Operational
90 days ago
100.0 % uptime
Today
GPAPI Canada Operational
90 days ago
100.0 % uptime
Today
Loblaws Only ? Operational
EVO Operational
Heartland Operational
NWS / PetroPay Operational
VAPS Operational
Exchange Operational
Portico Operational
Heartland ACH Operational
Heartland Bill Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Pass/TransIT Scheduled Monthly Release Nov 2, 2025 22:00 - Nov 3, 2025 06:00 MST

We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, November 2, 2025 and 6:00 AM MT on Monday, November 3, 2025. While the release is completed, you may see interruptions while using the product.
Posted on Oct 27, 2025 - 11:44 MDT

Pass/TransIT Scheduled Weekly Maintenance Nov 3, 2025 22:00 - Nov 4, 2025 06:00 MST

We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, November 3, 2025 and 6:00 AM MT on Tuesday, November 4, 2025. You may see interruptions while using the product during the maintenance period.
Posted on Oct 27, 2025 - 11:49 MDT

Saratoga / Sierra / Summit Scheduled Weekly Maintenance Nov 3, 2025 22:00 - Nov 4, 2025 06:00 MST

We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, November 3, 2025 and 6:00 AM MT on Tuesday, November 4, 2025. The platform may experience disconnects while the maintenance is being performed.
Posted on Oct 27, 2025 - 11:55 MDT

TSYS Batch Authorization System Scheduled Weekly Maintenance Nov 4, 2025 19:00 - Nov 5, 2025 06:00 MST

We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, November 4, 2025 and 6:00 AM MT on Wednesday, November 5, 2025.
BAS files may be delayed due to this scheduled maintenance.
Posted on Oct 27, 2025 - 12:02 MDT

Saratoga / Sierra / Summit Scheduled Monthly Release Nov 8, 2025 01:00-06:00 MST

We will be releasing product and system enhancements to the Saratoga / Sierra / Summit Authorization & Capture module between 1:00 AM MT and 6:00 AM MT on Saturday, November 8, 2025. While the release is completed, Saratoga and Host Capture may experience disconnects.
Posted on Oct 27, 2025 - 12:18 MDT

File Transfer Scheduled Weekly Maintenance Nov 8, 2025 07:00-13:00 MST

We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, November 8, 2025. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Oct 27, 2025 - 12:09 MDT

Pass/TransIT Scheduled Monthly Release Nov 9, 2025 22:00 - Nov 10, 2025 06:00 MST

We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, November 9, 2025 and 6:00 AM MT on Monday, November 10, 2025.
Posted on Oct 27, 2025 - 11:46 MDT

Saratoga / Sierra / Summit Scheduled Weekly Maintenance Nov 10, 2025 22:00 - Nov 11, 2025 06:00 MST

We will be performing scheduled maintenance on the Saratoga / Sierra /Summit platform between 10:00 PM MT on Monday, November 10, 2025 and 6:00 AM MT on Tuesday, November 11, 2025. The platform may experience disconnects while the maintenance is being performed.
Posted on Oct 27, 2025 - 11:57 MDT

Pass/TransIT Scheduled Weekly Maintenance Nov 10, 2025 22:00 - Nov 11, 2025 06:00 MST

We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, November 10, 2025 and 6:00 AM MT on Tuesday, November 11, 2025. You may see interruptions while using the product during the maintenance period.
Posted on Oct 27, 2025 - 11:51 MDT

Ovation Scheduled Weekly Maintenance Nov 11, 2025 02:00-04:00 MST

We will be releasing product and system enhancements to the Ovation platform between 2:00 AM MT and 4:00 AM MT on Tuesday, November 11, 2025. While the release is completed, no user impacts are expected.
Posted on Oct 27, 2025 - 12:14 MDT

TSYS Batch Authorization System Scheduled Weekly Maintenance Nov 11, 2025 19:00 - Nov 12, 2025 06:00 MST

We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, November 11, 2025 and 6:00 AM MT on Wednesday, November 12, 2025.
BAS files may be delayed due to this scheduled maintenance.
Posted on Oct 27, 2025 - 12:04 MDT

File Transfer Scheduled Weekly Maintenance Nov 15, 2025 07:00-13:00 MST

We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, November 15, 2025. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Oct 27, 2025 - 12:11 MDT
Nov 1, 2025

No incidents reported today.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
TSYS Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, October 28, 2025 and 6:00 AM MT on Wednesday, October 29, 2025. BAS files may be delayed due to this scheduled maintenance.
Oct 8, 15:06 MDT
Oct 28, 2025
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 06:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, October 27, 2025 and 6:00 AM MT on Tuesday, October 28, 2025. You may see interruptions while using the product during the maintenance period.
Oct 8, 15:11 MDT
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:01 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, October 27, 2025 and 6:00 AM MT on Tuesday, October 28, 2025. The platform may experience disconnects while the maintenance is being performed.
Oct 8, 15:14 MDT
Ovation Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 04:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 02:00 MDT
Scheduled - We will be releasing product and system enhancements to the Ovation platform between 2:00 AM MT and 4:00 AM MT on Tuesday, October 28, 2025. While the release is completed, no user impacts are expected.
Oct 8, 15:04 MDT
Oct 27, 2025
Pass/TransIT Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Oct 27, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 22:00 MDT
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, October 26, 2025 and 6:00 AM MT on Monday, October 27, 2025. While the release is completed, you may see interruptions while using the product.
Oct 8, 15:02 MDT
Oct 26, 2025
Oct 25, 2025
File Transfer Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Oct 25, 13:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 07:00 MDT
Scheduled - We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, October 25, 2025. Merchant BAS response files may be delayed due to this scheduled maintenance.
Oct 8, 15:09 MDT
Oct 24, 2025
Global Payments System Incident - Interac Debit cards processing issue - RBC & Central1 banks - Canada
Resolved - Service: Interac Debit Card - RBC & Central One Banks
Impacted Segment: Canada

Impact Start time: 10/25/2025 - 14:00 EDT
Impact End time: 10/25/2025 - 14:20 EDT

Resolved : As of 14:20 ET, no further declines with RBC and Central1 debit cards transactions have been observed.

Summary: Global Payments' merchants may have experienced intermittent timeouts when processing transactions with RBC & Central One Banks Interac Debit Cards. This issue is external to Global Payments

Actions Taken: Interac and both Issuing Banks are actively investigating



Service: Cartes de débit Interac - Banques RBC et Central1
Segment impacté: Canada

Début de l’impact: 10/25/2025 - 14:00 HE
Fin de l’impact: 10/25/2025 - 14:20 HE

Résolu: À partir de14:20 HE, aucun autre déclin des transactions des cartes de débit de la Banque RBC et Central.

Résumé: Les marchands de Global Payments peuvent rencontrer des délais d'attente lors du traitement des cartes de débit de la Banque RBC et Central One. Ce problème est externe à Global Payments

Action prise: Interac et les deux banques émettrices enquêtent activement
Oct 24, 12:31 MDT
Oct 23, 2025

No incidents reported.

Oct 22, 2025
TSYS Batch Authorization System Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 19:00 MDT
Scheduled - We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, October 21, 2025 and 6:00 AM MT on Wednesday, October 22, 2025. BAS files may be delayed due to this scheduled maintenance.
Oct 8, 15:05 MDT
Oct 21, 2025
Saratoga / Sierra / Summit Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 06:01 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 22:01 MDT
Scheduled - We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, October 20, 2025 and 6:00 AM MT on Tuesday, October 21, 2025. The platform may experience disconnects while the maintenance is being performed.
Oct 8, 15:13 MDT
Pass/TransIT Scheduled Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 22:00 MDT
Scheduled - We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, October 20, 2025 and 6:00 AM MT on Tuesday, October 21, 2025. You may see interruptions while using the product during the maintenance period.
Oct 8, 15:10 MDT
Oct 20, 2025
Pass/TransIT Scheduled Monthly Release
Completed - The scheduled maintenance has been completed.
Oct 20, 06:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 22:00 MDT
Scheduled - We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, October 19, 2025 and 6:00 AM MT on Monday, October 20, 2025. While the release is completed, you may see interruptions while using the product.
Oct 8, 15:00 MDT
Oct 19, 2025
Oct 18, 2025

No incidents reported.

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