All Systems Operational

About This Site

Welcome to the Global Payments Status Page, our home for providing system status and scheduled maintenance.

For system status and maintenance on Cayan/Genius and ProPay systems, please see the below links
http://status.propay.com/
https://status.cayan.com/

Central Station Operational
90 days ago
100.0 % uptime
Today
ELAPP Operational
90 days ago
100.0 % uptime
Today
Boarding Operational
90 days ago
100.0 % uptime
Today
Email Notification Operational
90 days ago
100.0 % uptime
Today
ELAPP API Operational
90 days ago
100.0 % uptime
Today
File Transfer Mailbox Operational
90 days ago
100.0 % uptime
Today
MerchantFlo Operational
90 days ago
100.0 % uptime
Today
SFTP Mailbox SGS.TSYSACQUIRING.NET Operational
90 days ago
100.0 % uptime
Today
Transaction Central Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Transaction Express (TXP) Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Recurring Billing Operational
90 days ago
100.0 % uptime
Today
Tokenization / Manual Billing Operational
90 days ago
100.0 % uptime
Today
ProcessNow / Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
ACH Processing Operational
90 days ago
100.0 % uptime
Today
Web Services Operational
90 days ago
100.0 % uptime
Today
Integrated Widget Operational
90 days ago
100.0 % uptime
Today
TransIT Operational
90 days ago
100.0 % uptime
Today
Merchant Center Operational
90 days ago
100.0 % uptime
Today
Hosted Operational
90 days ago
100.0 % uptime
Today
WebPASS / Virtual Terminal Operational
90 days ago
100.0 % uptime
Today
CounterPASS/POS Operational
90 days ago
100.0 % uptime
Today
MultiPASS / API Integration Operational
90 days ago
100.0 % uptime
Today
Mobile Payment Acceptance Operational
90 days ago
100.0 % uptime
Today
Settlement / Funding Operational
90 days ago
100.0 % uptime
Today
Auto-Boarding Operational
90 days ago
100.0 % uptime
Today
Transaction Summary Operational
90 days ago
100.0 % uptime
Today
TransLink Operational
90 days ago
100.0 % uptime
Today
TSYS InfoCenter Operational
90 days ago
100.0 % uptime
Today
TSYS Merchant Authorization Platform/Core Operational
90 days ago
100.0 % uptime
Today
Batch Authorization System (BAS) Operational
90 days ago
100.0 % uptime
Today
Saratoga Operational
90 days ago
100.0 % uptime
Today
Sierra Operational
90 days ago
100.0 % uptime
Today
Summit Operational
90 days ago
100.0 % uptime
Today
Genius POS Operational
90 days ago
100.0 % uptime
Today
Platform Overall Operational
90 days ago
100.0 % uptime
Today
Server & Platform Connectivity (API) Operational
90 days ago
100.0 % uptime
Today
Back Office (Portal) Operational
90 days ago
100.0 % uptime
Today
Global Payments - Canada Operational
90 days ago
99.81 % uptime
Today
GSAP Canada Operational
90 days ago
99.68 % uptime
Today
GNAP Canada Operational
90 days ago
99.68 % uptime
Today
GPEcom Canada Operational
90 days ago
100.0 % uptime
Today
Portico Canada ATL/RIC Operational
90 days ago
99.63 % uptime
Today
Portico Canada GCP Operational
90 days ago
99.68 % uptime
Today
Portico Canada VT Operational
90 days ago
100.0 % uptime
Today
GPAPI Canada Operational
90 days ago
100.0 % uptime
Today
Loblaws Only Operational
EVO Operational
Heartland Operational
NWS / PetroPay Operational
VAPS Operational
Exchange Operational
Portico Operational
Heartland ACH Operational
Heartland Bill Pay Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Ovation POS Product Name Changed to Genius POS Dec 22, 2025 12:30-13:30 MST

This announcement is being sent to notify Ovation POS users that Global Payments has changed the product name from Ovation POS to Genius POS. Going forward you will see the name Genius POS for product announcements, scheduled maintenance events or service degradation events. Thank you!
Posted on Dec 22, 2025 - 12:16 MST

Pass/TransIT Scheduled Monthly Release Jan 4, 2026 22:00 - Jan 5, 2026 06:00 MST

We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, January 4, 2026 and 6:00 AM MT on Monday, January 5, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Dec 22, 2025 - 12:42 MST

Saratoga / Sierra / Summit Scheduled Weekly Maintenance Jan 5, 2026 22:00 - Jan 6, 2026 06:00 MST

We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, January 5, 2026 and 6:00 AM MT on Tuesday, January 6, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Dec 22, 2025 - 13:03 MST

Pass/TransIT Scheduled Weekly Maintenance Jan 5, 2026 22:00 - Jan 6, 2026 06:00 MST

We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, January 5, 2026 and 6:00 AM MT on Tuesday, January 6, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Dec 22, 2025 - 12:54 MST

Genius POS (formerly Ovation POS) Scheduled Weekly Maintenance Jan 6, 2026 02:00-04:00 MST

We will be releasing product and system enhancements to the Genius POS (formerly Ovation POS) platform between 2:00 AM MT and 4:00 AM MT on Tuesday, January 6, 2026. While the release is completed, no user impacts are expected.
Posted on Dec 22, 2025 - 12:26 MST

TSYS Batch Authorization System Scheduled Weekly Maintenance Jan 6, 2026 19:00 - Jan 7, 2026 06:00 MST

We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, January 6, 2026 and 6:00 AM MT on Wednesday, January 7, 2026.
BAS files may be delayed due to this scheduled maintenance.

Posted on Dec 22, 2025 - 13:15 MST

File Transfer Scheduled Weekly Maintenance Jan 10, 2026 07:00-13:00 MST

We will be performing our weekly scheduled maintenance of the File Transfer systems which may affect merchant Batch Authorization System (BAS) file processing between 7:00 AM MT and 1:00 PM MT on Saturday, January 10, 2026. Merchant BAS response files may be delayed due to this scheduled maintenance.
Posted on Dec 22, 2025 - 13:33 MST

Pass/TransIT Scheduled Weekly Maintenance Jan 11, 2026 22:00 - Jan 12, 2026 06:00 MST

We will be releasing product and system enhancements to the Pass/TransIT platform between 10:00 PM MT on Sunday, January 11, 2026 and 6:00 AM MT on Monday, January 12, 2026. While the release is completed, you may see interruptions while using the product.
Posted on Dec 22, 2025 - 12:44 MST

Saratoga / Sierra / Summit Scheduled Weekly Maintenance Jan 12, 2026 22:00 - Jan 13, 2026 06:00 MST

We will be performing scheduled maintenance on the Saratoga / Sierra / Summit platform between 10:00 PM MT on Monday, January 12, 2026 and 6:00 AM MT on Tuesday, January 13, 2026. The platform may experience disconnects while the maintenance is being performed.
Posted on Dec 22, 2025 - 13:10 MST

Pass/TransIT Scheduled Weekly Maintenance Jan 12, 2026 22:00 - Jan 13, 2026 06:00 MST

We will be performing scheduled maintenance on the PASS/TransIT application between 10:00 PM MT on Monday, January 12, 2026 and 6:00 AM MT on Tuesday, January 13, 2026. You may see interruptions while using the product during the maintenance period.
Posted on Dec 22, 2025 - 12:59 MST

Genius POS Scheduled Weekly Maintenance Jan 13, 2026 02:00-04:00 MST

We will be releasing product and system enhancements to the Genius POS (formerly Ovation POS) platform between 2:00 AM MT and 4:00 AM MT on Tuesday, January 13, 2026. While the release is completed, no user impacts are expected.
Posted on Dec 22, 2025 - 12:31 MST

TSYS Batch Authorization System Scheduled Weekly Maintenance Jan 13, 2026 19:00 - Jan 14, 2026 06:00 MST

We will be performing our scheduled weekly maintenance for the TSYS Batch Authorization System (BAS) between 7:00 PM MT on Tuesday, January 13, 2026 and 6:00 AM MT on Wednesday, January 14, 2026.
BAS files may be delayed due to this scheduled maintenance.

Posted on Dec 22, 2025 - 13:29 MST
Dec 24, 2025

No incidents reported today.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.